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ChargePoint just gave its EV charging software a major AI upgrade

thecruisectrlr by thecruisectrlr
November 22, 2025
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ChargePoint software
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ChargePoint Launches Major AI Upgrade for EV Charging Platform
ChargePoint has unveiled a significant AI-powered overhaul of its EV charging management software – a game-changer for operators managing stations of any scale, from small installations to large networks.

ChargePoint software interface
Image: ChargePoint

The re-engineered ChargePoint Platform now offers:

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  • AI-Powered Analytics: Predictive maintenance alerts and real-time energy optimization
  • Universal Charger Support: Manages any OCPP-compliant hardware
  • Smart Load Management: Dynamic pricing and real-time load balancing
  • Queue Optimization: New waitlist system with automatic driver notifications
  • Enhanced Controls: Mobile-friendly dashboard with live charger health monitoring

Verizon Confirms Efficiency Gains
Early adopter Verizon reports substantial improvements:
“Features like the AI data assistant and instant session details have made our charging analysis faster and more intuitive,” said Mitch Johnson, Verizon’s Senior Manager of Global Real Estate & Sustainability.

Scalable Infrastructure Features
The update includes:
• Cross-device accessibility for global teams
• Upgraded security protocols
• Energy cost reduction tools for peak hours
• Streamlined network expansion capabilities

The platform is currently rolling out to ChargePoint customers worldwide.

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